frank·ly * adverb * in an honest, sincere, and truthful way, even when this might make other people uncomfortable
Monday, September 28, 2020
Rhetorical Questions
Tuesday, September 22, 2020
Compassionate Care Policy
We have made so much feel so hard. We is defined as society, companies, organizations, America ...
I had another one of those experiences today. We need to cancel memberships due to a combination of Tom's Younger-Onset Alzheimer's and COVID. It has been difficult. COVID impacted the availability of member service resources thus connecting has been challenging for all parties. And I do think we have all done the best we can to connect.
Here is what I think Compassionate Care looks like:
Me: "My husband has ... and he cannot drive .... and cannot get out until COVID vaccine ... and ... and the other factors ... I am so sorry but we need to cancel this membership ..."
My Organization Dream Response: "I completely understand and we are so sorry to hear of your hardship. Please do not worry about this situation any further. We will take care of the cancellation and there will be no additional financial impacts. This is one less item for you to worry about ... we care about you and your family."
This dream model does NOT include multiple emails, voice mails, phone calls and escalations to supervisors and executives.
Maybe this qualifies as a rant. I would rather it be read as a plea. I propose we, collectively, create policies that prioritize kindness and compassion. Let's call it a Compassionate Care Policy. Will people take advantage sometimes? You bet. But why does that even matter? We can accept without resentment that there is some collateral loss in an imperfect world. I truly believe a kinder world is more important and will ultimately provide immeasurable dividends.
I hear from so many that are dealing with really serious life stuff. I would like to empower people with tools to truly demonstrate empathy. Imagine the front line worker who gets to make decisions that make the world a nicer place and bring smiles on the other end of that phone on that first contact!
So I reacted again today and ended up in tears. Sometimes my fragility "wins" the moment. Ugh.
Wednesday, September 9, 2020
9.9.59
We wish tomorrow is exactly same
And the day after too
Wednesday, September 2, 2020
September 2.
September 2. In our marriage, Tom remembered the anniversaries. Tom always bought the most perfect cards for all the occasions.
September 2. Today, neither Tom nor I knew it was the day marking 25 years of marriage. Thank goodness Tom's sister sent us a congrats text. Seriously, we would not have even known if she had not.
September 2. I told Tom it was our anniversary. He said with a half grin "It is?" and I was like "Yes it is." We laughed with the sincerity of a couple who have been together 25 years.
September 2. Let's have a special dinner. There is a bottle of champagne in refrigerator. Me to Noah as I explain it is our 25th wedding anniversary "Can you go to TJ's and Whole Foods?"
September 2. Noah calls me three times while I am in the shower. Me to Noah "You decide which caviar. Two of the less expensive OR one of the higher end stuff." "Taper candles, you know that go in a candle stick." "Forget about the candles."
September 2. Happy 25th Anniversary! Noah says with a smile "The last 18 were the best years." What?? Noah explains with sheepish look "I am 18 years old." Groans from Tom and me.
September 2. Call Sam. He answers our FaceTime. Look at this Sam! Sam questions "What is Noah drinking?"
September 2. Best anniversary, truly. We so enjoyed our meal with Noah.
September 2. Tom reflects "25 years went really fast. We have had some really good times." Me to him "We had a really good time tonight and have more good times to come."
September 2. A couple hours after dinner ... Tom to me "I really love you. I do not know what I would do without you." 25 years today on September 2.
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| A toast with Happiness flutes- how appropriate. Our friend Jeanna gave these to us as a wedding present. |
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| All our favorite fancy foods. Noah did all the shopping and made the bread crisps - so good! |
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| Who knows how long that bottle has been in our fridge or where it came from? It did not matter. It was perfect. |
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| Tom enjoyed The Pour. And the caviar is a super special treat! Tom loves caviar. He introduced me to it during our dating days. |
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| We are ready to enjoy this fun meal that encourages tasting and talking and sharing. |
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| THAT is an empty caviar bowl. Tom REALLY loves caviar and Noah helped a bit too :) |
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| Thank you Cathy ... this was the exact right gift and message as we live with Altzheimer's. We would have missed September 2 without it. |
Sunday, August 23, 2020
How Is He?
Explaining how Tom is doing is nuanced. General understanding of Alzheimer's is often tied to recognition of people. There are many years of this progressive terminal illness before that impact hits. I will illustrate with recent developments.
For the safety of our family and hers, our housekeeper of almost 30 years has not cleaned our home since March. I send pay her payments a few months in advance so she has no gap in income and can use the advance lump sum to help her financial obligations. I am sure her life is as scary as ours.
Thus, Sam and Noah cleaned one afternoon weekly for these past few months. They learned ALLOT! Sam went back to college last weekend thus we are losing his excellent cleaning skills (ha!) and the many other ways in which he helped our household function. Noah starts online school this week and his virtual meetings have already began. Our home of three must now adjust how we approach the many routine tasks.
I am trying to go at the various chores for keeping our home clean differently. We are going to attempt to ask Tom to help more. We must do it in a way that does not cause him stress and anxiety. It is important for Tom's sense of worth to stay active and that he continues to contribute to the family. This is why the caregiver's role is crucial.
We have to follow some rules:
- Tom helps between 9am and 3pm because after 3pm Tom's brain does not function as well and he usually goes to bed between 7:30pm and 8:30pm
- Shift from one day a week cleaning to doing a little bit each day
- Every task has to be broken down into one simple action at a time (no exaggeration)
- Patience, kindness and a sense of humor is needed at all times (really)










